211 Maryland expanding multilingual access to services, support

2 months ago 27
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Initiative aims to assistance facilitate reporting of hatred crime, link victims to resources

211 Maryland expanding multilingual entree to services, support

Initiative aims to assistance facilitate reporting of hatred crime, link victims to resources

SEE A FEW MORE THUNDERSTORMS AT THE END OF THE WEEK. JENNIFER: THANKS, AVA. WE'VBEEN FOCUSING ON MENTAL HEALTH AWARENESS WITH A SERIES CALLED MARYLAND PEACE OF MIND. THIS MORNING, WREE' TALKING ABOUT 211 MARYLAND. DIRECTOR MARIANA ISRAELSON IS THE EXECUTIVE DIRECTOR OF THE GRASS ROOTS CRISIS INTERVENTION CENTER, A PROVIDER FOR 211 MARYLAND. THANK YOU FOR JOINING US. >> THANK YOU FOR HAVING ME HERE. JENNIFER: CAN YOU EXPLAIN TO PEOPLE HOW 211 WORKS? >> ABSOLUTELY. THANK YOU SO MUCH FOR HAVING ME. I WELCOME THE OPPTUNITY TO TALK ABOUT 211 MARYLAND. AS THE EXECUTIVE DIRECTOR OF GRASS ROSOT INTERVENTION, WE KNOW THIS SERVICE IS DESPERATELY NEEDED. 211AR MYLAND IS AN IMPORTANT TOOL IN AN EFFORT TO PREVENT SUICIDE AND HELP TSEHO STRUGGLING WITH MENTAL HEALTH DISORDERS OR SUBSTANCE USE DISORDERS. THERE ARE TWO MAJOR COMPONENTS TO 211 MARYLAND. AN INDIVIDUAL WILL CALL 211 FOR ANY REASONS TYHEAY NEED FOR A SPECIFICALLY CRISIS RELATED TO SUBSTANCE USE DISORDERS OR MENTAL HEALTH. THEY WOULD PRESS 1. THIS IS ESSENTIAL AND IMMEDIATE AND ALWAYS CALL TO HELP TO PREVENT SUICIDE, TO PROVIDE SUICIDE INTERVENTION TO ASSIST IN A MENTAL HEALTH EMERGENCY. >> SO ONCE YOU HIT OPTION 1, WHAT HAPPENS NEXT? WHAT RESPONSE DOES IT TRIGGER? >> SO THAT IMMEDTEIA CONNECTS YOU TO A TRAEDINPECIALIST. VERY THABL AROUND THE CCKLO TO PROVIDE SUPPORT AND INTERVENTION. THEY RECOGNIZE AN EMERGENCY WHEN THEY TALK TO SOMEONE SO YOU GET CONNECTED TO A LIVE SPECIALIST TH WATILL BE EXACTLY AT THAT POINT READY TO ATTEND TO THE NEEDOFS ANY INDIVIDUAL ACROSS THE ENTIRE STATE OF MARYLAND. IT IS AN EASY PROCESS. ALL PHONES CAN GET CONNECTED TO IT, AND AN INDIVIDUAL WILL BE READY TO SPEAK TO THAT PERSON ONE ON ONE,LL A THE INFORMATION IS CONFIDENTIAL TO RESOLVE A SITUATION THAT THEY FIND THEMSELVES AT HASN'T. JENNIFER: ARE THESE PEOPLE, DO THEY CONNECT YOU TOOM SNE IN YOUR AREA. IF YOU'RE CALLING IN BALTIMORE, MAYBE YOU'RE CALLING IN OCEAN CITY? ARE YOU CONNECTED WITH SOMEONE IN YOUR IMMEDIATE AREA? >> ABSOLUTELY. SO THERE ARE SEVERAL CENRSTE ACROSS THE STATE OF MARYLAND. AND INDIVIDUALS ARE CONNECTED TO SOMEBODY IN THEIR REGION SPECIFICALLY. SO A GRASS ROS,OT FOR EXAMPLE, WE SERVICE CENTRAL MARYLAND. THERE ARE OTHER CENTERS AS WELL THAT SERVE CENTRAL MARYLAND ACROSS THE MARYLAND. SO THERE ARE MANY CENTERS IN THE PROGRAM. IT'S ROBUST TO ENSURE AN INDIVIDUAL NUMBER ONE IS NOT WAITING ONLINE, IS NOT WAITING TO BE HERE. SO THE CALL IS CONNECTED QUITE FREQUENTLY AND IMMEDIATELY TO ENSURE THE PERSON DOESN'T GET LOST IN THIS PROCESS. IF A CENTER IS NOT ABLE TO CONNECT, THAT CALL IS REROUTED TO ANOTHER CENTER THAT WOULD BE AVAILABLE. JENNIFER: WHAT DOES HELP LOOK LIKE? CAN IT COME IN THE FORM OF AN AP BLAMES IF YOU NEED HELP RIGHT AWAY? CAN IT BE IN THE FORM OF SOMEONE WHO CAN TALK TO YOU THE NEXT DAY? >> THANK YOU FOR ASKING THAT. EXCELLENT QUESTION. ASSISTANCE CAN COME IN MANY WAYS. IT'S SPECIFICALLY TO WHAT THE PERSON NEEDS. IT COULD BE AS SIMPLE AS AN INFORMATION AND REFERRAL, CONNECTING THEM TO RESOURCES, DOING A WMAR HANDS-ON TO SOMEBODY ELSE. FOR EXAMPLE, IF THEY'RE IN NEED OF FINDING A THERAPIST, A PSYCHOLOGIST, A CLINICIAN, A MENTAL HEALTH CLINIC, MAKING A PHONE CALL WITH THE INDIVIDUAL TO ENSURE THEY ARE BEING CONNECTED TO SOMEBODY, TO THE INSURANCE COMPANY, SOME INDIVIDUALS DON'T UNDERSTAND HOW THE PROCESS WORKS. THEY DON'T UNDERSTAND HOW TO CONNECT THAT AND FINDING THAT RESOURCES. IN SEOM SITUATIONS, THE SITUATION IS VERY SPECIFIC AND GETSIT TO A PROCESS IN WHICH CRISIS IS AT THE HAND. AT TTHA PARTICULAR TIME, THERE ARE SEVERAL OPTIONS. ONE IS CONTACTING WITH MOBILE CRISIS TEAM. ROACSS THE STATE OF MARYLAND, COUNTIES HAVE THE OPPORTUTYNI TO DEPLOY MOBILE CRISIS TEAM TO ANY INDIVIDUAL IN THE REGION THEY'LL BE EXPERIENCING. THE SPECIALIST WILL ASK THE INDIVIDUALF I THEY WILL FEEL OKAY TO DEPLOY THE MOBILE CRISIS TEAM. AT THAT POINT, THE CONVERSATION CONTINUES AND THAT IF IT'S NEEDED THE POLICE AND THE PARAMEDICS WILL BE DEPLOYED, DEPEINNDON THE SITUATION. JENNIFER: DOCTOR, SUCH AN IMPORTANT SERVICE. THE ONLY NUMBER PEOPLE NEED TO REMEERMB TO CALL -- OF COURSE, IF THERE'S AN IMMEDIATE CRISIS. DIAL 911. IT'S NOT EXACTLY IMMEDIATE, CALL 211 AND PSSRE 1. >> THERE'S AOLS ANOTHER FANTASTIC PROGRAM WE HAVE, 211 HEALTH CHECK IN WHICH INDIVIDUALS CAN CONNECT ON THEIR TI,ME ON THEIR OWN, AND THEY WILL RECEIVE A WEEKLY CALL FROM A SPECIALIST TO SEE HOW THEY ARE DOING. IT'S A FANTASTIC PROGRAM, MUCH NEEDED. WE ARE WONDERFUL TO HAPPY TO BE PART OF THE PROCESS TO LPHE MARYLANDERS IN NEED. JENNIFER: THANK YOU FOR JOINING US. APPREC TEIAIT. >> MY PLEASURE. THANK YOU SO MUCH. JENNIFER: YOU'RE WELCOME. IF YOU OR SOMEONE YOU KW IS IN CRISIS OR NEEDS A REFERRAL, DIAL 211, PRESS OPTIO N1. IN

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211 Maryland expanding multilingual entree to services, support

Initiative aims to assistance facilitate reporting of hatred crime, link victims to resources

The authorities is partnering with 211 Maryland to grow multilingual entree to services and support, including reporting hatred crimes and connecting victims to resources, the politician announced Tuesday.Video above: 211 Maryland offers assistance for radical struggling with intelligence wellness Under the "Stop Hate" initiative, nonmigratory tin present scope 211 Maryland arsenic a one-stop assets for hatred crimes and incidental reporting. Reports are shared with section instrumentality enforcement successful each jurisdiction, and 211 Maryland tin link callers to different incidental report-related services, depending connected their needs.In summation to calling 211, Marylanders tin besides substance MDStopHate to 898211, oregon sojourn a caller website powered by 211 Maryland, 211md.org/stophate, to record a study successful aggregate languages.A basal line connected however hatred crimes and incidents are antithetic from each different is besides disposable done the Governor's Office of Immigrant Affairs.This concern builds connected efforts the politician initiated erstwhile helium established an Asian American Hate Crimes Workgroup successful November."This caller concern with 211 Maryland is an important collaboration to flooded connection barriers successful serving everyone who calls Maryland location and who works to marque large contributions to our state," Gov. Larry Hogan said successful a statement. "It volition further grow our outreach and resources to marque it easier to study hatred crimes and link victims with services. We volition proceed to usage each instrumentality astatine our disposal to assistance supply further enactment for those who are affected by these heinous crimes.""Our concern with the Office of Immigrant Affairs is simply a large illustration of collaboration to enactment our assemblage members," Quinton Askew, president and CEO of 211 Maryland, said successful a statement. "We are grateful to our telephone halfway web partners who supply entree to these captious resources connected a regular basis."According to the governor's office, 211 Maryland's multilingual capableness supports much than 150 languages and is disposable 24/7 crossed the state.Resources tin besides beryllium recovered astatine 211md.org, with translations disposable for the apical 10 languages spoken successful Maryland.As a effect of this caller partnership, non-English speakers tin telephone 211 successful Maryland and take Spanish by pressing five. For each different languages, callers simply hold for their phones to beryllium picked up and say, successful English, what their preferred connection is. All callers are past connected to translators who squad with 211 specialists trained successful taste competency to place the callers' needs and assistance link them to the due services, according to the governor's office.

BALTIMORE —

The authorities is partnering with 211 Maryland to grow multilingual entree to services and support, including reporting hatred crimes and connecting victims to resources, the politician announced Tuesday.

Video above: 211 Maryland offers assistance for radical struggling with intelligence health

Under the "Stop Hate" initiative, nonmigratory tin present scope 211 Maryland arsenic a one-stop assets for hatred crimes and incidental reporting. Reports are shared with section instrumentality enforcement successful each jurisdiction, and 211 Maryland tin link callers to different incidental report-related services, depending connected their needs.

In summation to calling 211, Marylanders tin besides substance MDStopHate to 898211, oregon sojourn a caller website powered by 211 Maryland, 211md.org/stophate, to record a study successful aggregate languages.

A basal line connected how hatred crimes and incidents are antithetic from each other is besides disposable done the Governor's Office of Immigrant Affairs.

This concern builds connected efforts the politician initiated erstwhile he established an Asian American Hate Crimes Workgroup successful November.

"This caller concern with 211 Maryland is an important collaboration to flooded connection barriers successful serving everyone who calls Maryland location and who works to marque large contributions to our state," Gov. Larry Hogan said successful a statement. "It volition further grow our outreach and resources to marque it easier to study hatred crimes and link victims with services. We volition proceed to usage each instrumentality astatine our disposal to assistance supply further enactment for those who are affected by these heinous crimes."

"Our concern with the Office of Immigrant Affairs is simply a large illustration of collaboration to enactment our assemblage members," Quinton Askew, president and CEO of 211 Maryland, said successful a statement. "We are grateful to our telephone halfway web partners who supply entree to these captious resources connected a regular basis."

According to the governor's office, 211 Maryland's multilingual capableness supports much than 150 languages and is disposable 24/7 crossed the state.

Resources tin besides beryllium recovered astatine 211md.org, with translations disposable for the apical 10 languages spoken successful Maryland.

As a effect of this caller partnership, non-English speakers tin telephone 211 successful Maryland and take Spanish by pressing five. For each different languages, callers simply hold for their phones to beryllium picked up and say, successful English, what their preferred connection is. All callers are past connected to translators who squad with 211 specialists trained successful taste competency to place the callers' needs and assistance link them to the due services, according to the governor's office.

This contented is imported from Twitter. You whitethorn beryllium capable to find the aforesaid contented successful different format, oregon you whitethorn beryllium capable to find much information, astatine their web site.

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