Naperville’s Sweet Ice-Cream Escape

Ben & Jerry’s Naperville (120 Water St) serves 30+ flavors in cones, cups, shakes & cakes. Open daily afternoon–late evening. Annual April Free Cone Day raises funds locally.

Jul 11, 2025 - 10:23
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Naperville’s Sweet Ice-Cream Escape

Imagine a scoop of your favorite Ben & Jerrys flavor served right on downtown Napervilles Water Streetonly at the citys first-ever official Ben & Jerrys Scoop Shop. Opened in August 2021 at 120 Water Street, Suite 106, just steps from the DuPage River and Hotel Indigo, it has quickly become a beloved local destination.

Scoop Shop with Personality

Co-owned by local residents Tom and Chrissy OToole, this isnt just a place to get ice creamits a community hub where local flavor and friendly service come together. With over 30 rotating flavors, including exclusive non-dairy picks like Cold Brew Coffee Fudge Chip and Coconut Almond Fudge Chip, there's something for every palate. Whether youre in the mood for a classic waffle cone, a decadent sundae, a milkshake, or a custom ice?cream cake, the Naperville scoop shop delivers.

Community First

This shop goes beyond treats: they host events, partner with local nonprofits, and bring carts to community gatherings. Every April, they celebrate Free Cone Dayserving complimentary scoops between noon and early eveningand encourage upgrades to waffle cones that benefit local charities, like animal shelters or firefighters. These events have drawn well over a thousand visitors, helping raise awareness and support for local causes.

Welcoming Vibes

Regulars rave about the clean, friendly atmospherestaff members are known for wearing gloves, staying approachable, and making every visit feel special. The interior is inviting, the counter is efficient, and many even note its great for families since service is prompt and supportive.

Opening Hours to Know

The shop keeps hours that make it easy to swing by on evenings or weekends:

  • MondayThursday: Afternoon to late evening

  • Friday & Saturday: Open earlier and stays open later

  • Sunday: Early afternoon to early evening

Be sure to check for special event adjustments, especially around community celebrations.

Pro Tips Before You Go

  • Bring friendsbut avoid weekends if you prefer shorter lines.

  • Non?dairy flavors taste just as indulgent as the originals.

  • Treat it like a mini?event: try specialty cones, sunny days, and ice?cream outings extended with charity raffles or giveaways.

  • Thinking of hosting something fun? They cater events with sundae bars, deliveries, and sundaes on-site.

Final Scoop

At Ben & Jerrys on Water Street, Naperville has a scoop shop thats as much about community care as it is about indulgence. From unique flavors and inclusive options to thoughtful events and heartfelt local partnerships, this little corner shop packs a big punch. Whether you're exploring downtown, treating yourself, or planning a festive gathering, consider stopping in for a scoopor twoand some sweet neighborhood spirit.